We are excited to announce the new Mojo Helpdesk app for Android is live in the Google Play store. Agents, Managers and Admins are now able to manage and update tickets on the go from a friendly mobile UI. Features include ticket management, ticket creation, user creation, ticket updates, ticket resolution and dashboard metrics. To use the app, simply install it from Google Play, enter your helpdesk URL and follow the prompts to login.
We are excited to hear feedback about the app. Please feel free to leave a review and let us know how you like it.
If it doesn’t require me to log in every day, I’ll be very happy! Here’s to hoping.
One small request – the time tracking is not available in the App version (or mobile website version) Could this be added? We use MojoHelpdsk quite heavily from mobile devices, and rely on this function.
We use your product heavily here in the UK. As our engineers are mobile, an app would be very useful to us. Upon trying to download it, Play Store states that the app in not available in this country. Is this something you can alter? Would be most useful.
Downloaded the app on my Android phone, trying to enter our help desk URL:
https://metafour.mojohelpdesk.com/
But app not accepting the URL.
Please advise?
Thanks for sharing this, Very Informative to know about Mojo