We all have those crucial tasks we perform on a regular basis that often go unnoticed, but without them, safety would be risked or business operations would be disrupted. Whether it's scheduling weekly system backups, inspecting fire extinguishers monthly, or...
Category: IT Support
How to Write the Perfect Tech Support Email or Help Desk Message
Here at Mojo Helpdesk we answer thousands of tech support emails and help desk tickets every year, and understand the importance of writing perfect emails and messages. Having clear, concise, and accurate tech support will make you more productive, and...
Why Former Spiceworks Customers Love Mojo Helpdesk
With the end-of-life complete for the Spiceworks on-prem application, many former customers are proving why Mojo Helpdesk is the top alternative. The announcement of the desktop application’s end-of-life came in the summer of 2021 when IT directors were forced to...