We recently reached out to one of our education partners, Dr. Chris Craft, to get his take on special technology tips & tricks that are often overlooked by educators. His response came back almost immediately. He was surprised that many...
Category: News
How to Stop Hating Conference Calls
At 22, I worked as an analyst for a consulting firm. My division specialized in consumer research for secret new products developed by companies like P&G; and Coca-Cola. The work was interesting, but I didn't have much in common with...
How IT Consultants Use a Hosted Helpdesk to Manage Client Requests
Mark and Melissa Gallagher are co-owners of Moon Rivers Media, an IT solutions company based in New Hampshire. Read more
How to Turn Tweets into Helpdesk Tickets
You may not have asked for it, but it's happening. Your clients are using Twitter to reach out to you when they need customer support.Read more
How to Create Help Desk Tickets from Google Calendar in 5 Steps (or Less)
It's a Google Calendar event. It's a help desk ticket. It's a do-it-yourself mash up that can be configured in 5 steps or less. If you've ever wanted your Google Calendar events to flow straight into helpdesk a ticket, here's...
The Top 4 Reasons Schools and Universities Use Mojo Helpdesk
Mojo Helpdesk is proud to be the preferred help desk and ticket tracking tool for schools and universities who need an efficient way to manage support requests. Read more
How to Sort Tasks by Due Date with Mojo Helpdesk
Comic book superhero, The Tick, once proclaimed that gravity is a harsh mistress (after confidently jumping off a tall building expecting to fly and then promptly falling to the ground). For task managers, I think inertia is the more troublesome...
Small Business Owners: Try the Mojo Helpdesk Form Widget
Have you tried the Mojo Helpdesk form widget?Read more
Happy Holidays from Mojo Helpdesk!
From all of us here at Mojo Helpdesk, We'd like to wish you and your family Happy Holidays! Sincerely, Daniel, Jill, Ryan, Jason and MirkoRead more
Emphasize Internal Support to Improve Efficiency
An internal argument amongst co-workers or departments may not lead to a lost sale or bad review, but it will eventually lead to a negative work environment, compromising the quality of work and productivity of the employees. Unfortunately, unhappy employees...