Category: Product

Halloween Theme

Halloween Theme Featuring Squashable Spiders

Bring a little Halloween magic to your Mojo Helpdesk workspace with our Halloween themed interface, available on the new Mojo UI. Watch out for creepy crawlies! Our Halloween theme introduces spiders that pop up on your screen as you work—but...

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Simplifying Agent Set Up with Permissions

At Mojo Helpdesk, we’re always thinking of ways you can do more with your limited time. In an effort to simplify the agent setup within Mojo Helpdesk, we will be retiring the restricted agent role. In its place, admins can...

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😍 Mojo Helpdesk May & June Updates

We are thrilled to roll out three new features that increase agents efficiency: real-time ticket updates, canned response search & agent collision system. ⚡ NEW - Real-time ticket updates There is no longer a need to manually refresh the ticket...

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BIG! Mojo Helpdesk April Release

🚀 Mojo Helpdesk April Updates We are super excited about this release: business hours, SLAs, ticket trash and many more improvements, many of which were suggested by our customers. So thank you for that.  Here is the long list. 💬...

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🚀 Mojo Helpdesk February – March Updates

🔗 NEW - link to message In the ticket view, an agent can share a link that points to a specific ticket message. This is very useful for tickets having a lot of messages. When using this link, the ticket...

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