We recently updated the Mojo Helpdesk API to include two new methods to retrieve user lists: GetAllUsers and GetAgentsAndAbove.Previously, the only way to call user data via the API was by already knowing the user id or email address. Now...
Category: Product
Announcing the Winner of Mojo Helpdesk’s Favorite Features Contest
Thanks to all who entered our Favorite Features Contest to win a Google Chromebook. In the end, almost every feature of Mojo Helpdesk was mentioned, making it difficult to pick one winner from all the entries. We're excited to announce...
Win a Chromebook with Mojo Helpdesk’s Favorite Features Contest
Our goal at Mojo Helpdesk is to provide our customers web-based support ticket software containing the features you need at a great price. Now, we want to hear from you about your favorite Mojo Helpdesk features. In fact, we’re giving...
Mojo Helpdesk Customizations – Adding A Customer Support Form To Your Website
We know many of you are looking for ways to customize Mojo Helpdesk. Whether you want to brand the home page of your customer portal, create customized email templates, or set up some automations to make things run more smoothly,...
Mojo Helpdesk Wins the Best Google I/O Sandbox Video
It is official. Mojo Helpdesk is the winner of the Best Google I/O Sandbox Video Contest! The voting ended last night, and Mojo Helpdesk's Video was in first place after over 4,000 people voted. Thank-you to all who participated. To...
Google I/O Guest Blogger: Amy Unruh, “Designing large applications for Google App Engine”
Amy Unruh, co-author (with Daniel Guermeur) of Google App Engine Java and GWT Application Development recently published a guest post on The official Google Code blog, as a part of the Who's at Google I/O guest blog series.Her post details...
Vote for Mojo Helpdesk in Google I/O’s Sandbox Video Contest
The countdown for Google I/O 2011 continues to dwindle as we steadily approach the event date. The Mojo Helpdesk team is very excited to be showcased at this event, and we are looking forward to meeting everyone who will be...
Mojo Helpdesk Happy Customer Feedback
Mojo Helpdesk's mission is to provide the best support service for businesses of all sizes. That goal is based around happy customers, and when our own customers are happy with our services, we know we are doing something right. ...
Mojo Helpdesk News: Recent Upgrades and Improvements
Its our priority to make sure that Mojo Helpdesk performs with the highest efficiency for our customers. Over the past 6 months we've been working extra hard to provide the highest quality services. Though a lot of the work we've...
Mojo Helpdesk to be Showcased at Google I/O 2011
The following post is cross-posted from the Metadot blog: Metadot is proud to announce that this year Mojo Helpdesk will be showcased at Google I/O 2011. Our inclusion was due in part to the November 2010 publication of Google App...