This past Saturday we rolled out a couple of new features to improve the Mojo Helpdesk experience for both users and customers. New Features: 1. Attachments are now allowed on tickets created by unregistered users. Previously when tickets were submitted...
Category: Product
Mojo Helpdesk Updates – Improved Communications Controls
We just released an update to Mojo Helpdesk with a few features to make the help desk more customizable. We know everyone uses their help desk a little differently from one another, and we wanted to embrace this by making...
Announcing the Kindle Fire Winner of Mojo’s Thanksgiving Contest
We want to thank everyone that participated in our Thanksgiving Contest. The responses we received were so wonderful and heart-felt, we had a hard time holding back the tears. We selected a winner at random, and are happy to congratulate Scott Harris, the winner...
Share What You’re Thankful For to Win a Kindle Fire
With Thanksgiving coming up, we wanted to give thanks to the people who make our work possible: our customers. We're giving away a Kindle Fire and making it easy to enter. Just use the sign-up form on our Facebook page,...
New Features for Mojo’s API
We recently updated the Mojo Helpdesk API to include two new methods to retrieve user lists: GetAllUsers and GetAgentsAndAbove.Previously, the only way to call user data via the API was by already knowing the user id or email address. Now...
Announcing the Winner of Mojo Helpdesk’s Favorite Features Contest
Thanks to all who entered our Favorite Features Contest to win a Google Chromebook. In the end, almost every feature of Mojo Helpdesk was mentioned, making it difficult to pick one winner from all the entries. We're excited to announce...
Win a Chromebook with Mojo Helpdesk’s Favorite Features Contest
Our goal at Mojo Helpdesk is to provide our customers web-based support ticket software containing the features you need at a great price. Now, we want to hear from you about your favorite Mojo Helpdesk features. In fact, we’re giving...
Mojo Helpdesk Customizations – Adding A Customer Support Form To Your Website
We know many of you are looking for ways to customize Mojo Helpdesk. Whether you want to brand the home page of your customer portal, create customized email templates, or set up some automations to make things run more smoothly,...
Mojo Helpdesk Wins the Best Google I/O Sandbox Video
It is official. Mojo Helpdesk is the winner of the Best Google I/O Sandbox Video Contest! The voting ended last night, and Mojo Helpdesk's Video was in first place after over 4,000 people voted. Thank-you to all who participated. To...
Google I/O Guest Blogger: Amy Unruh, “Designing large applications for Google App Engine”
Amy Unruh, co-author (with Daniel Guermeur) of Google App Engine Java and GWT Application Development recently published a guest post on The official Google Code blog, as a part of the Who's at Google I/O guest blog series.Her post details...