The following post is cross-posted from the Metadot blog: Metadot is proud to announce that this year Mojo Helpdesk will be showcased at Google I/O 2011. Our inclusion was due in part to the November 2010 publication of Google App...
Category: Product
Mojo Helpdesk on Google Marketplace
We are glad to announce that Mojo Helpdesk is now available on Google Marketplace. Organizations using Google Apps can now add Mojo to their Google workspace. When Mojo is integrated in Google Apps, you can: Use your Google password to...
Google, Yahoo login integration with Mojo Helpdesk
We are glad to announce that Mojo Helpdesk users can now login with their Google Apps, Gmail and Yahoo account credentials. This makes the user experience smoother and helps cutting down on the password proliferation problem that we all experience.
August upgrades to Mojo Helpdesk
August was a very busy month at Mojo Helpdesk. We completed upgrades to our infrastructure (see previous blog) and updated the UI (user interface). The infrastructure work provided for a more scalable application and the changes to the navigation buttons...
Mojo Helpdesk is rocking with more speed and reliability
Mojo helpdesk has turned it up a notch and our client's feedback has been great. We had a few hiccups (slowdowns) in July but addressed them accordingly; the results we are happy to announce, have been phenomenal. Why the slowdowns?...
Montastic Widget for Windows 7 contributed
We are thrilled to announce that Pål Andreassen has developed a new Windows sidebar widget for Montastic, making it even easier for Montastic users to keep an eye on their servers from their desktops.Read more
Completed maintenance upgrades last night
We completed the second phase of the maintenance upgrades last night.We will have 2 more maintenance upgrades this week. We are also tweaking the schedule and will have it updated this afternoon. We will continue to update the service status...
New Helpdesk service status site
Mojo Helpdesk is now providing service status updates on the following website http://status.mojohelpdesk.com/.Read more
Change: Tweaking the attachment interface
We have listened to our customers regarding our recent update of the attachment interface, and we are quickly moving to change it back to what it was previously. When you are working with an existing ticket, you currently find the...
Montastic DNS glitch fixed: do not use OpenDNS
We fixed a DNS issue that caused non-existent domains to resolve. This happened when "someone" at Metadot reconfigured one of our DNS servers to use OpenDNS as a forwarder. To our surprise Montastic started to alert us of a non-existent...