Category: Product

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Change: Tweaking the attachment interface

We have listened to our customers regarding our recent update of the attachment interface, and we are quickly moving to change it back to what it was previously. When you are working with an existing ticket, you currently find the...

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Montastic DNS glitch fixed: do not use OpenDNS

We fixed a DNS issue that caused non-existent domains to resolve. This happened when "someone" at Metadot reconfigured one of our DNS servers to use OpenDNS as a forwarder. To our surprise Montastic started to alert us of a non-existent...

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Mojo Helpdesk Maintenance Completed

The maintenance has been completed as planned. All services are up and running normally.While there will be no visible changes in the user interface for a while, this maintenance work prepared Mojo Helpdesk backend sub-systems for exciting upcoming features.Thank you...

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More Storage for Mojo Users

Mojo Helpdesk has moved its storage to Amazon's Simple Storage Service. This allows us to provide up to 20 times more storage space without price increase. Here is the split for each plan: Plan Storage Free 0 Basic 100 MB...

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Montastic Update: HTTP Authentication and More

We implemented few tweaks to improve reliability of our web site monitoring service and also added one new feature: HTTP Authentication. Montastic users can now monitor their protected pages by embedding credentials in the monitoring URL as shown here: http://username:password@mysite.com/protected_page/...

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Video of Ultimate Typing Championship Final

Two of the fastest typists in the US came to SXSW for the Ultimate Typing Championship Final. Sean Wrona and Nate Bowen competed head to head to determine who is the fastest typist. Pay attention to the complexity of the...

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Montastic Monitors Your Sites Every 5 Minutes

We have been working on our Montastic Website Monitoring application for a while now. We rewrote a lot of the backend to allow faster monitoring intervals and to prepare for future new functionality.  As a result, Montastic has now paying...

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