We rolled out 2 new features for Mojo Helpdesk: Event Log and Automation.Event log: Mojo now tracks all help desk events and user actions. Since some businesses require long retention periods, Enterprise Plus plan customers can retain their logs for...
Category: Product
Mojo Helpdesk Website Has Gotten a Face Lift
The Mojo Helpdesk website has a new skin! The new design conveys more clearly what the Mojo Helpdesk is about: simple ticket tracking that helps organizations efficiently manage customer and employee requests. In Mojo Helpdesk requests are centralized and assigned,...
Mojo Helpdesk April Update
Thank you to our customers for their input. Here are the improvements we did based on your feedback.Read more
Mojo Helpdesk January Release
We've been busy upgrading Mojo Helpdesk. Here is what we have done:Bye spammers! We added an anti-spam feature so we only get requests from real people.Better email notificationsWe improved our subscription options so tech staff gets only what's wanted.API improvementsYou...
Launch: a blog about typing productivity
Das Keyboard blog has always been part of the Metadot blog and the rising success of Das Keyboard as a product and the enthousiasm of our user community have created the need to have a blog specific to the topic...
Fight: Das Keyboard versus IBM Model M
Cyril Kowaliski at The Tech Reports has a review on Das Keyboard Professional and compares it to the IBM Model M. They are both mechanical keyboards, they both focus on great tactile feedback and typing efficiency. Who wins? Could that...
Mojo Helpdesk site updated with new look and videos
Mojo Helpdesk gets an updated website and some videos showing the application. Check it out at www.mojohelpdesk.com.Here is an overview of Mojo Helpdesk:http://www.viddler.com/player/887f7659/
Mojo Helpdesk December Upgrade
We are glad to announce the upgrade of our Mojo Helpdesk application. There has been a lot of work put into this new release and we hope you are going to like it as much as we do. We created a video to...
Mojo Helpdesk 1.3.0: API improvements
We have done more improvements for our favorite online ticket tracking service: the API has now the facility to create tickets and comments, the search facility has been greatly improved as well. For more information about Mojo Helpdesk 1.3.0 visit...
Metadot 7: The Last Touches
We have been collecting the feedback from our first distribution of Metadot 7 based on Ruby on Rails. So far so good: we have found no major issues, just tweaks to be done in the installation scripts. For those who...