Category: Product

Front of the Pack

LAUNCH: Mojo Helpdesk

We are happy to announce our new service Mojo Helpdesk. Mojo Helpdesk is a simple ticket tracking service that allows organizations to manage customer requests and get satisfaction ratings so they know how good their customer service is (or is...

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Front of the Pack

Montastic upgrade

We have been busy upgrading our monitoring service. Due to the success of our free monitoring service, we had to do some changes the core of our application so we can handle the growing load. We had some downtime but...

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Front of the Pack

Pre-announcing Mojo Helpdesk

Do you really know how your company is doing with customer support? We thought we did. At Metadot, we always wanted to do a good job. We use a ticket tracking system to manage customer requests and we answer the...

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