We are pleased to release the first version of Mojo Helpdesk API. It is implemented with web services and SOAP. The API allows programmers to access the ticket information and create custom reports.The API is available to all Mojo Helpdesk...
Category: Product
LAUNCH: Mojo Helpdesk
We are happy to announce our new service Mojo Helpdesk. Mojo Helpdesk is a simple ticket tracking service that allows organizations to manage customer requests and get satisfaction ratings so they know how good their customer service is (or is...
Montastic upgrade
We have been busy upgrading our monitoring service. Due to the success of our free monitoring service, we had to do some changes the core of our application so we can handle the growing load. We had some downtime but...
Pre-announcing Mojo Helpdesk
Do you really know how your company is doing with customer support? We thought we did. At Metadot, we always wanted to do a good job. We use a ticket tracking system to manage customer requests and we answer the...
LAUNCH: Montastic: the free website monitoring service that doesn’t suck.
We are proud to release this free website monitoring service to the world. Montastic will alert you by email if your website goes down, so you know about it before your customers call you. It is built with Ajax and...