Did you know that Zapier integrates with Mojo Helpdesk? Businesses use Zapier to integrate and synchronize multiple apps and increase efficiency. You can do everything from automatically creating Google Calendar events for tickets with due dates, to creating Asana projects for every...
Help Us Improve Mojo Helpdesk by Suggesting a Feature
After you become used to the Mojo Helpdesk software, you may come across situations where you wish you had a specific feature. No problem, we are here to listen to your suggestions. The smiley face is your window to feedback:...
Mojo Helpdesk little-known Feature: In-Context How-to Video
Do you have questions about some features of Mojo Helpdesk? Did you know that many Mojo Helpdesk views have a built-in how-to video? Many views have a built-in video icon located at the top right corner of the view. Since it...
Visit Mojo Helpdesk at the 2018 TCEA Convention & Expo
The TCEA Convention & Expo is coming up next week, and we'll be there! Stop by Booth #2513 during exhibit hall hours for a chance to win a free iPad and to get some free Mojo Helpdesk swag. We're excited...
Big College Increases User Satisfaction, Decreases Costs with Helpdesk Software
"We were originally going to increase the tech support staff before Mojo Helpdesk. Now we don’t have to." - Mike H., Director of Campus Technology Services, Austin Community College The Mojo Helpdesk team recently caught up with Mike Hill, the Director of...
How to Gauge Your Support Team’s Efficiency with the Mojo Number
Did you know that Mojo Helpdesk has built in tools to help improve your support team’s efficiency? Features like the Mojo Number measure customer satisfaction on every part of your business. Whether you’re considering Mojo Helpdesk for the first time,...
Mojo Helpdesk for Education : A Solution for All Schools and Universities
Schools of all sizes need seamless and user-friendly help desk software to organize and assign ticket requests. See how other education programs are benefiting from Mojo Helpdesk.
Internal Ticketing and Customer Support for Google Apps
The fine folks at BetterCloud Monitor put together this really great in depth video on utilizing Mojo Helpdesk for internal ticketing and customer support, using Google Apps integration. Check it out! Read more here.
Comparing Mojo Helpdesk to Zendesk, Freshdesk and Happy Fox
Trying to decide on which helpdesk service to use is really hard, but it shouldn't be! We've got your back. Whether you're looking at the market leader in Zendesk, or other well known brands like Freshdesk and Happy Fox, we...
Google SSO Unavailable on Mobile Apps
UPDATE: Google SSO is working for both Android and iOS apps. For iOS, find the new update in the App Store. UPDATE: Google SSO is now working for Android and we are continuing work on the iOS app to restore Google...