Did you know that Mojo Helpdesk has built in tools to help improve your support team’s efficiency? Features like the Mojo Number measure customer satisfaction on every part of your business. Whether you’re considering Mojo Helpdesk for the first time,...
Mojo Helpdesk for Education : A Solution for All Schools and Universities
Schools of all sizes need seamless and user-friendly help desk software to organize and assign ticket requests. See how other education programs are benefiting from Mojo Helpdesk.
Internal Ticketing and Customer Support for Google Apps
The fine folks at BetterCloud Monitor put together this really great in depth video on utilizing Mojo Helpdesk for internal ticketing and customer support, using Google Apps integration. Check it out! Read more here.
Comparing Mojo Helpdesk to Zendesk, Freshdesk and Happy Fox
Trying to decide on which helpdesk service to use is really hard, but it shouldn't be! We've got your back. Whether you're looking at the market leader in Zendesk, or other well known brands like Freshdesk and Happy Fox, we...
Google SSO Unavailable on Mobile Apps
UPDATE: Google SSO is working for both Android and iOS apps. For iOS, find the new update in the App Store. UPDATE: Google SSO is now working for Android and we are continuing work on the iOS app to restore Google...
Chat with Customers from the Help Center
Take your helpdesk to the most responsive level by adding SnapEngage Chat to your Mojo Help Center. By integrating SnapEngage with Mojo Helpdesk you can chat directly with customers that visit the help center, create tickets from chat transcripts and...
Portuguese Added to Mojo Helpdesk
We are happy to announce the release of Portuguese as a language option in Mojo Helpdesk. We have been working hard on the internationalization of Mojo Helpdesk - with more languages to come. If you would like a specific language added,...
Hallo. Mojo Speaks German
We are extremely excited to announce that the German language is now available in Mojo Helpdesk. Next to come is Portuguese and Italian. You can configure the German language for your helpdesk interface by going to Admin Settings -> Helpdesk Configuration....
Connect Mojo Helpdesk to Project Manager using Zapier
Zapier is a wonderful tool for those that want to easily integrate one business app with another. From time to time, we will show you how to connect your Mojo Helpdesk to other apps to synchronize productivity among teams. For...
What’s New in the Ticket List Layout
We released an updated version of the ticket list layout. These improvements have been made in order to create a more user friendly experience on smaller devices as well as to create a more responsive site overall. What's new: The...