Swimming in tech support requests? Sometimes it helps to have a good chuckle. These are our favorite tech support quotes. Check out some of our previous list of funny tech support quotes.Read more
How to Use Google Docs to Promote ESL Parent Involvement
We recently reached out to one of our education partners, Dr. Chris Craft, to get his take on special technology tips & tricks that are often overlooked by educators. His response came back almost immediately. He was surprised that many...
How to Stop Hating Conference Calls
At 22, I worked as an analyst for a consulting firm. My division specialized in consumer research for secret new products developed by companies like P&G; and Coca-Cola. The work was interesting, but I didn't have much in common with...
How IT Consultants Use a Hosted Helpdesk to Manage Client Requests
Mark and Melissa Gallagher are co-owners of Moon Rivers Media, an IT solutions company based in New Hampshire. Read more
How to Turn Tweets into Helpdesk Tickets
You may not have asked for it, but it's happening. Your clients are using Twitter to reach out to you when they need customer support.Read more
How To Save $1,500 to $21,300 A Year on a Helpdesk…
How much does web hosted help desk software really cost? What is the yearly investment required to run web hosted ticket tracking & request tracking software? How much budget should I set aside to equip our customer service team with...
How to Create Help Desk Tickets from Google Calendar in 5 Steps (or Less)
It's a Google Calendar event. It's a help desk ticket. It's a do-it-yourself mash up that can be configured in 5 steps or less. If you've ever wanted your Google Calendar events to flow straight into helpdesk a ticket, here's...
How Ticket Tracking Helps Homeowners Associations Work More Efficiently
Homeowners associations and other property management organizations can streamline operations and handle requests more efficiently by using web hosted ticket tracking software.Requests can include internal assignments related to the HOAs tech infrastructure (computers, laptops, phone lines, etc) as well as...
Simplify school support with Mojo Helpdesk – Ticket Tracking for Education
We recently reached out to our customers who work in schools, universities, and other educational institutions to hear their thoughts on Mojo Helpdesk. They reported that 24/7 accessibility, out-of-the-box email integration, Google Apps integration, and affordability were the key reasons they...
The Top 4 Reasons Schools and Universities Use Mojo Helpdesk
Mojo Helpdesk is proud to be the preferred help desk and ticket tracking tool for schools and universities who need an efficient way to manage support requests. Read more