How much does web hosted help desk software really cost? What is the yearly investment required to run web hosted ticket tracking & request tracking software? How much budget should I set aside to equip our customer service team with...
How to Create Help Desk Tickets from Google Calendar in 5 Steps (or Less)
It's a Google Calendar event. It's a help desk ticket. It's a do-it-yourself mash up that can be configured in 5 steps or less. If you've ever wanted your Google Calendar events to flow straight into helpdesk a ticket, here's...
How Ticket Tracking Helps Homeowners Associations Work More Efficiently
Homeowners associations and other property management organizations can streamline operations and handle requests more efficiently by using web hosted ticket tracking software.Requests can include internal assignments related to the HOAs tech infrastructure (computers, laptops, phone lines, etc) as well as...
Simplify school support with Mojo Helpdesk – Ticket Tracking for Education
We recently reached out to our customers who work in schools, universities, and other educational institutions to hear their thoughts on Mojo Helpdesk. They reported that 24/7 accessibility, out-of-the-box email integration, Google Apps integration, and affordability were the key reasons they...
The Top 4 Reasons Schools and Universities Use Mojo Helpdesk
Mojo Helpdesk is proud to be the preferred help desk and ticket tracking tool for schools and universities who need an efficient way to manage support requests. Read more
How an Art Department became 25% More Productive after using Mojo Helpdesk
The meeting reminder said "Brainstorming for Photo Shoot" but the phone call felt more like a conversation with an old friend. I was speaking with Jay Roth, Director of Programs & IT at Action Specialties LLC in New Iberia, Louisiana. Jay had been...
How to Sort Tasks by Due Date with Mojo Helpdesk
Comic book superhero, The Tick, once proclaimed that gravity is a harsh mistress (after confidently jumping off a tall building expecting to fly and then promptly falling to the ground). For task managers, I think inertia is the more troublesome...
Mojo Helpdesk Customer Success Story: Jim Hayes and 24 Hour Flex
Jim Hayes is the Operations Manager at 24 Hour Flex where they manage employee benefit programs for organizations across the United States. Read more
Mojo Helpdesk Twitter Contest: Win a $50 Amazon Gift Card
Amazon. It's great for boring days when you feel like walking on water, want to build a condo for your fish, or need a life-sized T-Rex delivered to your backyard. Read more
Mojo Helpdesk now has One-Click Login
Do you keep forgetting where to login to your helpdesk? You'll never have to worry about that again because we've added one-click LOGIN to our home page. To set it up: Click the LOGIN link on our home page. Enter...