Metadot is excited to announce an upgrade of Mojo Helpdesk. With a major change in the ticket’s search system, Mojo Helpdesk now provides a high-performance, full-featured search capability. As the number of customers using Mojo grew, we found the previous...
Announcing the Ultimate Typing Championship
How fast can you type? Do you think you’re fast enough to be the Ultimate Typing Champion?Read more
Montastic Monitors Your Sites Every 5 Minutes
We have been working on our Montastic Website Monitoring application for a while now. We rewrote a lot of the backend to allow faster monitoring intervals and to prepare for future new functionality. As a result, Montastic has now paying...
Mojo New Features: Event Log & Automation
We rolled out 2 new features for Mojo Helpdesk: Event Log and Automation.Event log: Mojo now tracks all help desk events and user actions. Since some businesses require long retention periods, Enterprise Plus plan customers can retain their logs for...
Mojo Helpdesk Website Has Gotten a Face Lift
The Mojo Helpdesk website has a new skin! The new design conveys more clearly what the Mojo Helpdesk is about: simple ticket tracking that helps organizations efficiently manage customer and employee requests. In Mojo Helpdesk requests are centralized and assigned,...
Recession Sing-A-Long by prize-winning polical cartoonist
Some of us love one of the main virtues of open source software during this cash-strapped depression recession time, namely its free nature. If you are part of the too-big-to-fail companies then you can use bailout money to buy expensive...
Windows 7 RC – First Impressions
In one word: Great. Windows 7 has been available in its pre-release form (called RC: release candidate). After few days of test we can say that Windows 7 is a huge improvement for people running Vista and a great one...
Mojo Helpdesk April Update
Thank you to our customers for their input. Here are the improvements we did based on your feedback.Read more
Exponential times: IT is just at the beginning
Reed Overfelt, CEO at www.OptimizedNow.com, pointed this video out. It shows the exponential growth of IT and how mind boggling the numbers are. For example, this year alone, we are going to produce 4 exabytes (4x10^19) of unique information. This...
Mojo Helpdesk January Release
We've been busy upgrading Mojo Helpdesk. Here is what we have done:Bye spammers! We added an anti-spam feature so we only get requests from real people.Better email notificationsWe improved our subscription options so tech staff gets only what's wanted.API improvementsYou...