Front of the Pack

Announcing Mojo Helpdesk reporting API

We are pleased to release the first version of Mojo Helpdesk API. It is implemented with web services and SOAP. The API allows programmers to access the ticket information and create custom reports.The API is available to all Mojo Helpdesk...

Read more

Front of the Pack

How not to make money on the web…

An interesting article from Chad L Perrin that talks about Web 2.0 business models and takes Montastic, our free website monitoring service as an example.http://sob.apotheon.org/?p=129

Read more

Front of the Pack

GWT: The end of HTML for web applications

For those who have missed the start of this quiet revolution, Google is changing the way web applications are developed.After rolling out Google maps, Gmail and Google spreadsheet (among many other tools), Google has released its secret sauce: the Google...

Read more

Front of the Pack

Das Keyboard II – 105 keys for accent users

Good news for our non-US users: Das Keyboard II, the ultimate typing machine that sports mechanical key switches is now available with a 105-key layout. So if you are writting in non-US English like Spanish, Danish, German or even French,...

Read more

Front of the Pack

LAUNCH: Mojo Helpdesk

We are happy to announce our new service Mojo Helpdesk. Mojo Helpdesk is a simple ticket tracking service that allows organizations to manage customer requests and get satisfaction ratings so they know how good their customer service is (or is...

Read more

Front of the Pack

Montastic upgrade

We have been busy upgrading our monitoring service. Due to the success of our free monitoring service, we had to do some changes the core of our application so we can handle the growing load. We had some downtime but...

Read more

Front of the Pack

Pre-announcing Mojo Helpdesk

Do you really know how your company is doing with customer support? We thought we did. At Metadot, we always wanted to do a good job. We use a ticket tracking system to manage customer requests and we answer the...

Read more