Do you really know how your company is doing with customer support? We thought we did. At Metadot, we always wanted to do a good job. We use a ticket tracking system to manage customer requests and we answer the...
LAUNCH: Montastic: the free website monitoring service that doesn’t suck.
We are proud to release this free website monitoring service to the world. Montastic will alert you by email if your website goes down, so you know about it before your customers call you. It is built with Ajax and...
BBC on Das Keyboard: fat finegrs
A simple typing error has triggered mayhem on the Tokyo stock exchange and cost one bank £190m. But in a world where almost everyone now is expected to type, how many of us really can? BBC articleDas Keyboard – the...