Agility. Defined as able to move quickly and easily. Given everything we’ve all experienced over the past year, we know that to survive and thrive, every organization needs to respond and pivot as needed. It’s no surprise that the results...
What Does the Future Hold for Ticket Management Solutions
Times are always uncertain and change is inevitable. As a company that’s been around for over two decades, one thing we’ve learned is “adapt or die.” In fact, Mojo Helpdesk was born out of the need to adapt. As a...
A 5-Step Recipe to Ensure New Tech Implementation Success
When was the last time you spent your hard-earned cash on something intending to never use it? You say, not something you would do? Well, that’s exactly what happens with nearly a third of all technology investments. Why? Some of...
5 Steps to Reduce Your School’s Vulnerability to Cyber Attacks
Take an educated guess. What is the market most targeted for cybersecurity threats? If you guessed schools, you’d be correct. In fact, schools account for over 60% of the reported malware encounters in the last 30 days according to Microsoft’s...
Mojo Helpdesk Funds Teachers’ Learning Projects
Did you know when you walk into a classroom, the supplies you will see and use have mostly been bought by the teacher? Teachers want to provide their students with a positive learning experience, so they often will buy classroom...
How Your Help Desk Platform Becomes a Time Machine
Help desk software creates more time and can only take you forward. Check out these four requirements that your time saving help desk needs.
Mojo Helpdesk now supports Turkish language
The Mojo team is happy to share that the helpdesk is now available in the Turkish language. Special thanks to one of our long-time partners who helped us with this project.
How to Stay Sane When Video Conferencing All Day
How to stay sane when video conferencing all day long. Start with these 4 suggestions to make your virtual meetings more comfortable.
Help Desk Software + G Suite Equals a Winning Formula for Schools
How to select education help desk software that multiplies the power of your IT team. Start with these 5 steps to help stretch your technology budget.
How to Keep Help Desk Agents from Burning Out
Burnout. Maybe you’ve personally experienced burnout or know someone who has. Burnout leaves a person feeling exhausted and unmotivated. Sadly, it’s a far too common experience among help and service desk agents. And it’s one of the biggest concerns for...