The #1 Solution to Support Staff & Faculty with IT, maintenance requests and all other requests.

Mojo Helpdesk makes customer service easy. Centralize requests, assign, automate, track progress, and get more done faster.

Teacher pointing at a computer with students in the background

The Best Solution to track Staff & Faculty IT, maintenance requests and more.

Centralize requests, assign, automate, track progress, and get more done faster.

Centralize requests

Still using spreadsheets and emails for requests? Migrate to Mojo Helpdesk to put them all in a powerful but simple ticket tracking.

Knowledge base

Cut down incoming requests with the self-service knowledge base.

Assign, prioritize, tag

Mojo keeps things organized. Tickets can be assigned and tagged. Mojo automation can do all this automatically.


Self-Service Knowledge Base

Cut up to 90% of incoming requests. A self-service knowledge base enables customers to find answers to frequently asked questions (FAQ) quickly.

Knowledge Base

Asset Management

  • Track your assets, from hardware and licenses to maintenance contracts.
  • Get notified of a contract's renewal date via an automated ticket.
  • Log incidents for each asset, and know when it's time to retire.
  • Use the Check-in Checkout feature to assign assets to teachers and faculty.
Asset Management

Use Mojo Helpdesk with Google Workspace or Microsoft 365

Integrate Mojo with your organization Single Sign On (SSO) provider such as Microsoft Office 365, Google Workspace, Active Directory, LDAP, Classlink and SAML systems.

G-Suite

Mojo Helpdesk Gives to DonorsChoose to Keep Teachers from Paying Out-of-Pocket for Projects

Did you know that over 90% of teachers self-fund in-class and virtual learning projects? We want to help. Mojo Helpdesk is allocating 10% of every education sale through August 31st to DonorsChoose. DonorsChoose is the leading nonprofit classroom funding site.

DonorsChoose

Get started in minutes at a fraction of the cost

Mojo Helpdesk is an easy to use cloud ticket tracking that helps companies provide superior internal and external customer service at a lower cost. Over 10 years ago, Metadot, the Mojo's parent company needed a help desk that would give our customers personal, dynamic, and natural experiences. We couldn't find one that met our needs, so we built it.

We've now made this available for organization like yours, and today thousands of educational organizations, from small to large, use Mojo Helpdesk to manage their IT and maintenance requests from staff, faculty and more.

Get Started

Trusted by over 2.5 million users

Mojo Helpdesk is a preferred solution for many schools and nonprofit organizations.

DCS
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Sign up for Mojo Helpdesk today

Get a ticket system production-ready in seconds.