It’s critical to be able to provide fast and easy technical support so your educational team can focus on teaching and inspiring students instead of trouble shooting technology. Join the educational institutions that rely on Mojo Helpdesk for IT support and maintenance request without breaking the bank.
"The customer is at the center of everything we do". Most businesses understand that the customer expects top notch service at every touch point. Not only when buying goods and services. Also in after sales service and support. Let the customer tell you what help they need. Then have an expert who can quickly resolve the issue contact them, using a well-defined, step-by-step process that will resolve the issue on the first call. Better yet, also offer a self-service platform for even faster resolution.
Allows the school district's multi-departments to handle requests from teachers, administrators, students, parents and even outside 3rd party vendors. Faculty can create tickets from GSuite so no extra set up is required.
Mojo Helpdesk for Education centralizes all requests into one web-based, gmail-like user interface. Mojo Helpdesk is a hosted service so there is no hardware to buy, install or maintain. With Mojo Helpdesk schools, colleges and universities can focus on helping students, staff and parents more efficiently than ever before.
Mojo Helpdesk is used by more than two million Google G Suite users representing thousands of organizations, Mojo Helpdesk users are the living testimony of the amazing value Mojo Helpdesk provides to them.
"Mojo Helpdesk has allowed us to get far more people outside of IT involved. Many tickets cross organizational boundaries as they are multi-step so Mojo Helpdesk has helped solve that problem."
Director, Campus Technology Services, Austin Community College District
Austin Community College uses Mojo Helpdesk to serve 50,000 plus students, staff and faculty daily.Go to case study
We have built Mojo Helpdesk to help K-12 school districts and colleges save money. Mojo Helpdesk has all the features needed to handle IT requests as well as operations and maintenance.
If you are considering using Freshdesk, Zendesk or Happy Fox, check how much you will save by using Mojo Helpdesk. (Hint: Mojo Helpdesk is 10 to 20 times more cost-effective.)
"... a simple and effective ticketing system that integrates nicely with Google Apps."
Technology Coordinator, Attalla City Schools
"... leverages our users comfort with Google Apps to enhance our ability to service their technology issues."
Manager, User Support, Cherry Creek Schools City Schools
"By centralizing our help desks on campus with Mojo Helpdesk, our satisfaction rate increased to 99%."
Systems Analyst, Georgia Southern University