Helpdesk and ticket tracking software for education

Shrinking budget? Increasing demand?

Mojo Helpdesk is the #1 helpdesk choice for schools and universities
to track IT department and Maintenance requests
Get started for free

Use Mojo Helpdesk with G Suite by Google

Mojo Helpdesk logo and google G Suite on a computer

Mojo Helpdesk ticketing system, centralizes customer conversations in one place, automates repetitive work to save time, for speedy resolution.

Single sign on with Google

Use your Google G Suite account to login to Mojo Helpdesk.

Mojo Helpdesk logo and Google account logo

Integrates easily

Add Mojo Helpdesk to your Google domain in a snap.

Integrates easily Mojo Helpdesk

Navigate

Navigate from Google G Suite to Mojo Helpdesk in one click.

Navigate with Mojo Helpdesk

Focus on the customer. Customer service. Customer experience.

"The customer is at the centre of everything we do". Most businesses understand that the customer expects top notch service at every touch point. No only when buying goods and services. Also in after sales service and support. Let the customer tell you what help they need. Then have an expert who can quickly resolve the issue contact them, using a well-defined, step-by-step process that will resolve the issue on the first call. Better yet, also offer a self-service platform for even faster resolution.

Prioritization
Searchable Knowledge Base
Centralization & Automation
Collaboration
Self-Service
Efficiency
Continuity
Tracking And Reporting Metrics
Transparency

Help center, knowledge base and ticket tracking

With Mojo Helpdesk for education, take support to the next level and delight staff, administrators and students:

  • Cuts request by up to 90% using Mojo Helpdesk Knowledge base and automation features.
  • Integrates seamlessly with Google G Suite, Microsoft 365 & Active Directory.
  • User friendly Gmail-like user interface.
  • Mojo Helpdesk is easy to setup and if you need help we are here to assist.

Handle all department requests

Allows the school district's multi-departments to handle requests from teachers, administrators, students, parents and even outside 3rd party vendors. Faculty can create tickets from GSuite so no extra set up is required.

Over 1 million happy users

Mojo Helpdesk is used by over one million of Google G Suite users representing thousands of organisations, Mojo Helpdesk users are the living testimony of the amazing value Mojo Helpdesk provides to them.

Austin Community College logo

Read how Mojo helps Austin Community College

Austin Community College uses Mojo Helpdesk to serve 50,000 plus students, staff and faculty daily.

Go to case study

How do we compare?

We have built Mojo Helpdesk to help K-12 school districts and colleges save money. Mojo Helpdesk has all the features needed to handle IT requests as well as operations and maintenance.

If you are considering using Freshdesk, Zendesk or Happy Fox, check how much you will save by using Mojo Helpdesk. (Hint: Mojo Helpdesk is 10 to 20 times more cost-effective.)

What customers are saying

Up and running in minutes

Mojo Helpdesk for Education centralizes all requests into one web-based, gmail-like user interface. Mojo Helpdesk is a hosted service so there is no hardware to buy, install or maintain. With Mojo Helpdesk schools, colleges and universities can focus on helping students, staff and parents more efficiently than ever before.