A Help Desk For Healthcare
Keep your technology in operating order to support better patient outcomes.
![helpdesk image](/healthcare-ticket-tracking-software/healthcare-w1000.jpg)
Centralize all requests in one place
Mojo Helpdesk allows hospitals and healthcare providers efficiently handle requests from staff, administrators, and 3rd party vendors.
Mojo Helpdesk centralize all requests and provide a battery of tools to boost agent efficiency. This includes an internal knowledge base and canned answers allowing agents to search for best practices to resolve issues quickly. Automation, triggers, reminders help automate repetitive tasks and ad-hoc reports provide deep insights into help desk activity.
![Mojo all in one helpdesk](/healthcare-ticket-tracking-software/mojo-all-in-one.png)
![Knowledge-base settings screenshot](/healthcare-ticket-tracking-software/knowledge-base_hu13158890747524304999.png)
Self Service Knowledge Base
![automation](/healthcare-ticket-tracking-software/automation_hu7276915618584920494.jpg)
Automate Repetitive Tasks
Automation dramatically improves agents efficiency allowing them to serve more users, faster.
Use Key Analytics at Your Fingertips
![Mojo Helpdesk Dashboard screenshot](/healthcare-ticket-tracking-software/stats.png)
![Assets](/healthcare-ticket-tracking-software/assets_hu897993017263798313.png)
Asset Management
HIPAA & GDPR Compliance
No need to worry. Mojo Helpdesk is designed to protect the privacy, security, and integrity of your patients’ health information. With Mojo Helpdesk you will be able to meet the national and international set of security and privacy standards for protecting patient health information. Mojo Helpdesk is HIPPA and GDPR compliant. Mojo Helpdesk is designed with strong encryption. Data is encrypted at rest and Personal Health Information is protected at all times even during network transfers. Mojo Helpdesk does not use or sell customer data in any way.
![compliance](/healthcare-ticket-tracking-software/process.png)