How-To Videos
Learn how to use and configure Mojo Helpdesk
A tour of Mojo Helpdesk
Mojo Helpdesk Overview
4:20
Getting started
Restricting Agent Permissions
2:17
The User Portal and Creating a Ticket
2:03
Customization
Ticket Lists
2:39
Ticket Tags
1:15
Ticket Resolution
1:31
Productivity
Automate with Mojo bots
2:04
Dashboard: Help Desk Overview Report
1:15
Watch List
1:19
Mojo Star and Leaderboard
1:11
Agent Training Videos
These videos help new Mojo Helpdesk agents get started smoothly. They should be seen in order.
Agent Workflow
3:27
Mojo Star and Leaderboard
1:11
Ticket Lists
2:39
Ticket Tags
1:15
Watch List
1:19
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