Self-service Knowledge base
Help customers or employees to find answers using Mojo self-service knowledge base. A well curated knowledge base can cut down the number of new tickets.
Self Service Help Center
Mojo Helpdesk helps organizations cut down on incoming support requests by offering knowledge base articles to help customers find the answers to their questions.
A powerful search engine helps users to quickly find the information they need. Images and video can be embedded into articles creating rich content.
Private knowledge base for agents
On top of the general public knowledge base, Mojo Helpdesk sports
a private knowledge for help desk staff allowing them to share their best practices among themselves.
