Self-service Knowledge base
Help customers or employees to find answers using Mojo self-service knowledge base. A well curated knowledge base can cut down the number of new tickets.
Self Service Help Center
Mojo Helpdesk helps organizations cut down on incoming support requests by offering knowledge base articles to help customers find the answers to their questions.
A powerful search engine helps users to quickly find the information they need. Images and video can be embedded into articles creating rich content.
User feedback
Help Center visitors can vote article up and down giving help desk managers crucial feedback.
Rich content
Knowledge base articles can include images and videos.
Statistics
Mojo compiles a knowledge base quality index allowing managers to measure trends overtime.
Private knowledge base for agents
On top of the general public knowledge base, Mojo Helpdesk sports a private knowledge for help desk staff allowing them to share their best practices among themselves.
Trusted by over 2.5 million users
Mojo Helpdesk is a preferred solution for many schools and nonprofit organizations.
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