Blog

The blog about Mojo Helpdesk ticket tracking help desk software.

Mojo Pro Tip: Get Support Fast with the ? Icon
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Kris Luna

Mojo Pro Tip: Get Support Fast with the ? Icon

2025 Sept Release Notes
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Kris Luna

2025 Sept Release Notes

Mojo Pro Tip: Group Related Work with Sub-Tickets
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Kris Luna

Mojo Pro Tip: Group Related Work with Sub-Tickets

Mojo Helpdesk Achieves SOC 2 Type 2 Compliance
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Kris Luna

Mojo Helpdesk Achieves SOC 2 Type 2 Compliance

Mojo Pro Tip: Access Your Resolved Tickets Easily
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Kris Luna

Mojo Pro Tip: Access Your Resolved Tickets Easily

Mojo Pro Tip: Sort Ticket List by Due Date
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Kris Luna

Mojo Pro Tip: Sort Ticket List by Due Date

Mojo Pro Tip: Use Keyboard Shortcuts to Save Time
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Kris Luna

Mojo Pro Tip: Use Keyboard Shortcuts to Save Time

Mojo Pro Tip: View the Latest Product Updates
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Kris Luna

Mojo Pro Tip: View the Latest Product Updates

Mojo Pro Tip: Customize Notification Preferences
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Kris Luna

Mojo Pro Tip: Customize Notification Preferences

2025 July-August Release Notes
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Kris Luna

2025 July-August Release Notes

Mojo Pro Tip: Click a Tag to Instantly Search
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Kris Luna

Mojo Pro Tip: Click a Tag to Instantly Search

A Sleeker, More Zen Mojo
Kris Luna

Kris Luna

A Sleeker, More Zen Mojo

Mojo Pro Tip: Save Ticket Searches to Reuse Later
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Kris Luna

Mojo Pro Tip: Save Ticket Searches to Reuse Later

Mojo Pro Tip: Customize the Mojo Ticket View for Faster Triage
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Kris Luna

Mojo Pro Tip: Customize the Mojo Ticket View for Faster Triage

How Support Teams Are Automating Manual Work in Mojo Helpdesk
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Kris Luna

How Support Teams Are Automating Manual Work in Mojo Helpdesk

Mojo Pro Tip: Dark mode? Light mode? Why not... Yoda?
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Kris Luna

Mojo Pro Tip: Dark mode? Light mode? Why not... Yoda?

Mojo Pro Tip: Connect Your Existing Email to Mojo Queues
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Kris Luna

Mojo Pro Tip: Connect Your Existing Email to Mojo Queues

Mojo Pro Tip: Send Ticket Alerts by Text Using a Mojo Bot
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Kris Luna

Mojo Pro Tip: Send Ticket Alerts by Text Using a Mojo Bot