Mojo Helpdesk How-To Videos

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Mojo Helpdesk how-to videos

 

Asset Management

 

Whitelisting and Blacklisting User Access

 

Ticket Resolutions

 

Ticket Lists

 

Tickets tags

 

Track time spent on tickets

 

Getting started with Mojo Helpdesk

 

Helpdesk set up for schools

 

Mojo Helpdesk walk through

 

Customizing a ticket form

 

Creating an automation

 

Routing new ticket email notifications

 

Dashboard: the help desk overview

 

Customizing help desk emails

 

Branding the help center

 

Restricting agent access

 

Report: service level compliance

 

Using canned responses

 

Mojo Helpdesk rap song

 

Customize your Mojo Helpdesk

 

Mojo stars and reporting

 

Setting up triggers