Video: Mojo Helpdesk Extended Overview
HOST
![](images/shortcodes/kristine.jpg)
Kristine Luna
Customer Success Manager
DURATION
about 12 minutes
Customer Success Manager, Kristine, explains how Mojo Helpdesk enables organizations to manage, prioritize, and solve requests.
This video covers:
- Self-service knowledge base
- Customer Portal: Creating a request
- Agent Portal: Managing and resolving tickets
- Reporting tools