Mojo Helpdesk Extended Overview

Customer Success Manager, Kris, shows an overview of Mojo Helpdesk and how to prioritize, track and solve requests.

HOST

Kris Luna

Customer Success Manager

DURATION

about 40 minutes

This webinar covers:

  • Self-service knowledge base
  • Customer Portal: Creating a request
  • Agent Portal: Managing and resolving tickets
  • Reporting tools